CONSULTING SERVICES

Business Process Management (BPM)

Business Process Management reviews the current business processes of an organization in order to improve corporate performance. Various methods are used to streamline business processes, analyse, measure, improve and optimize business practices.

Areas that undergo a process redesign may include, but are not limited to, Human Resources and Personel, Supply Chain, Sourcing and Procurement, Production, Customer Service, Service Delivery, Maintenance, Construction Management, Project Management, Tendering, Contract Administration, Quality Assurance and Control Accounting, Finance and Sales.

Business Process Improvement (BPI)

Process Improvement efforts focus on defining, understanding and improving the activity flow within major processes. Process Improvement leads to reductions in cost, cycle time and error rates. It is vital for organizations to understand the new possibilities arising once such improvements are introduced and implemented across and within their divisions.

Business Process Reengineering (BPR)

BPR involves a complete study of current organizational processes and introduction of the most appropriate departmental function distribution, whether in operating or in administrative units. The study investigates any inherent weaknesses impeding performance, and focuses on functional links between various units, which may need to be merged or eliminated. Alternatively, it recommends the formation of new set-ups, if warranted, for the achievement of corporate objectives in the most efficient and cost-effective manner. The study often extends to examining staffing requirements to ensure maintenance of appropriate staff levels and prevent shortages or overstaffing. Performance and productivity evaluation is also conducted.

Policies and Procedures Manual

The policies and procedures manual outlines a company’s or organization’s best practices, core business process descriptions and methods and standards for how work is performed in order to ensure the effective operation of the organization. The policies and procedures are developed in line with the best practices in the sector/industry. The documentation includes, but is not limited to, governing and Human Resources policies and operational procedures.

Business and Investment Advisory

Business enterprises require a safe environment to operate securely towards further advancement. However, business security relies on many dimensions and variables. The following services, based on academic and professional sources, guarantee the organization’s secure market position:

Feasibility Studies

A feasibility study is performed for the successful design and implementation of a project. This includes examining current trends in all relevant domains and taking into consideration marketing, technical, organizational and financial issues pertinent to a project in order to provide a comprehensive report, which ascertains the likelihood of the project’s success.

Business Plans

A business plan is an expression of the company’s vision. Success and credibility of such a plan are ensured when the vision is truly global and builds upon the present success of the company.

In order for us to help you achieve your objectives, we strive to provide you with detailed guidance regarding your business operations and your financial strategies and goals.

Market Research and Sectorial Studie

In an era where global markets are witnessing numerous fluctuations and changes, this service provides clients with a comprehensive view of their business prospects which includes the following:

We wish to offer our professional services for VAT consulting in the following areas:

  • Market studies and research
  • Consumer purchasing power and market analysis
  • Marketing strategies
  • Distribution plans
  • Macroeconomic and microeconomic variables
  • Promotion studies and consumer preferences analytical studies

Social and Economic Studies and Research

Most growing business entities base their decisions regarding business solutions and expansion on various economic factors. In this context, we provide the following services:

  • Economic analysis.
  • Sector and industry studies.
  • Economic risk assessment and social economic impact assessment.

Mystery Shopping & Surveys

Mystery shopping or secret shopper is a market research method used to anonymously measure quality of service, compliance with regulation or to gather specific information about products and services. Mystery shoppers work in many different industries to provide companies with valuable information and feedback which they may use to improve their business, service or product.

Strategic Planning & Performance Management

In the fast-changing modern world where every trend and factor is interdependent with all others, it is vital to be able to adapt and live with change. This service reviews the strengths and weaknesses of every business, assessing and redirecting the organization towards full productivity. Possible monitoring of current trends in technological, social, political, and economic developments will provide valuable information towards continuous growth.

Strategic Planning

Strategic planning is an organization’s process of defining its strategy and taking the necessary steps to pursue its strategy by determining top priorities and short-term goals. We run SWOT, PEST and other sophisticated analyses aimed at adopting a strategy as a function of external (threats, opportunities, future trends, new competitors, new competitor products) and internal (weaknesses, strength, potential resources, expertise) factors. Paterson-Consult also provides its clients with an action plan that outlines methods needed to reach short-term and long-term goals.

Performance Management System

A system which assists in measuring and evaluating performance of resources such as human resources, financial performance, internal processes performance, so as to increase the efficiency of the organization. Balance scorecard and KPI’s are an example of a performance management system.

Partners For Success